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RULES AND REGULATIONS

  • Payment must be made in full Prior to or at time of booking.

  • Renters must be at least 21 years of age and have a valid driver’s license (Must show at time of rental).

  • Drivers must be at least 18 years of age and have a valid driver’s license (Must show at time of rental).

  • Riders must be at least 7 years of age.

  • All renters/drivers must read and sign a rental agreement and waiver (see insurance & damages)

  • All rentals require a $300 credit authorization (see Insurance and Damages).

  • Please arrive 30 minutes prior to your scheduled rental time.

  • If you are late in returning: You will be charged
    $50 for every 30 minutes. 

  • Machines are GPS monitored for location and speed LEARN MORE

  • Smoking is prohibited  on our machines

  • Pets are prohibited on our machines

  • Alcohol and drugs are prohibited from use before or during the rental period. Operating under the influence will not be tolerated. We will not rent to anyone we suspect as under the influence of drugs or alcohol.

  • Helmets, gas, and trail map are included in rental price.

  • Helmets and eye protection are required by law (we sell sunglasses).

  • Closed-toe shoes are required

  • What to bring: Eye protection, rain gear or jacket (plan for New England weather), sun screen/bug spray, water, food and snacks (bring a cooler or buy one from us).

CANCELLATIONS

  • All cancellations will be charged a $30 cancellation fee per vehicle.

  • We will refund you the cost of your purchase, minus the cancellation fee, for any cancellations made 7 days or
    more prior to your reservation.

  • No refunds will be given for cancellations made under 7 days from your reservation.

  • No-shows will not be given a refund.

  • Reservations may be changed at least 7 days or more prior to your original reservation.

  • Changes made under 7 days from the original reservation will be charged a $30 cancellation fee per vehicle.

  • Changes cannot be made within 48 hours from the original reservation.

  • All changes made to reservations are dependent on availability.

  • Cancellations due to weather and unforeseen circumstances are not eligible for a refund. 

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GPS MONITOR & DEVICES

INSURANCE & DAMAGES

  • All machines rented require a credit card pre-authorization of $300-500.

  • If renting 2 or more machines, each additional machine after the first will only require a $500 hold.

  • An optional $40 damage waiver may be purchased that limits your responsibility to $500.

  • Without the damage waiver, you are responsible for the total cost of all damages.

  • The damage waiver only covers damage to the Machine you are renting.

  • The damage waiver does not cover damage to other machines, vehicles, or property.

  • The $300-500 hold will be released after the satisfactory return of the MACHINE

  • In the event of a breakdown, we will do our best to get you back on the trail as fast as we can.

  • If the Machine is tipped on its side or rolled, the automatic minimum damage charge is $750.

  • If the Machine is damaged and was in prohibited areas you will lose your entire deposit for that machine.

  • We will not credit you for lost time due to damages from reckless driving.

GPS Monitoing

Yes, we know where the bike is, How fast its going and how long its been riding for. With that said lets be clear on  a few things

  • The bike has onboard GPS tracking

  • The bike will not function if we need to remotely disable it for reasons outlined on your waiver. 

  • If we find the Device was tampered with you will forfeit your security deposit

  • If we find the bike was abused via excessive speed and abuse you will lose your Security deposit

  • If we have to come look for and retrieve the bike for any reason you will lose your Deposit. 

  • if we have to dispatch local athortities that bike is the responsibility of the Renter. Other people are not allowed to ride without having filled out the waiver and Met all the criteria listed within.

if you have any questions regarding our rules please feel free to  email or call anytime. Have fun and stay Safe. 

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